FAQs
Q: How do I make a payment for my order?
A: Payments can now be conveniently made directly on our website using our secure online checkout. Simply add your desired products to the cart and complete the payment process using our Authorize.Net payment gateway.
Q: What payment methods are accepted?
A: We accept all major U.S. credit and debit cards, including Visa, MasterCard, American Express, and Discover. You can securely complete your payment online with our integrated payment system.
Q: Is it safe to make a payment online?
A: Absolutely! Our website uses the Authorize.Net payment gateway, ensuring that all transactions are encrypted and secure. Your credit card information is never stored on our servers, so you can shop with confidence.
Q: What should I do if I have issues with the online payment process?
A: If you encounter any issues while making a payment, please reach out to our customer service team immediately. We are here to assist you and ensure a smooth payment experience.
Q: What should I do if my payment fails during checkout?
A: If you experience any issues while trying to complete your payment, don’t worry! Please try the following steps:
- Double-check your card details: Ensure that all information, including the card number, expiration date, CVV, and billing address, is entered correctly.
- Use a different card: If the problem persists, try using an alternative credit or debit card.
- Clear your browser cache: Sometimes, clearing your browser’s cache and refreshing the page can resolve the issue.
If your payment continues to fail, please contact our customer support team immediately for assistance. You can reach us at +1 713 550 0830 or +1 832 862 7256. Our team will help troubleshoot the problem and guide you through the payment process to ensure your order is completed successfully.